Tickets are available online, on a first-come/first-serve basis. Tickets may be purchased at the ice rink, but quantities may be limited. Those who attempt to purchase tickets in-person will be shown a QR-code to purchase tickets on their smartphones; if the present time is fully booked, the guest will be shown other available times to skate. 

To guarantee admission, we highly recommend purchasing your tickets online ahead of time.

Check the public operating hours on this website. Tickets may be purchased online in advance or on-site. Your reservation is only valid for the time(s) and date(s) purchased. Tickets are for $15 for 60 minutes of skating time, which begins at the time of check-in.
No, your ticket is non-refundable. 
No.
We continue to skate in light rain or drizzle. If heavy rain or severe storm conditions are expected, resulting in a venue closure, all ticket purchasers will be notified by email and can reschedule. 
For all issues or questions related to e-ticketing, please visit the “Info and Help” tab on your Reservation Management page, then click the “Contact Support” page.
Yes, you may enter the venue if you are not skating. We welcome non-skaters and hope that children are always supervised.
There is no age restriction. Many locations have skates for young children.  Please check our rink’s website for skate details. We do expect skaters to be responsible for their own actions.  Our Responsibility Code notes that carrying things while skating is one example of an irresponsible action. This would apply to carrying children as well. We do ask that anyone under the age of 12 be accompanied by an adult.
We have skates from Toddler-8 to Adult-15. We do offer double-runners for young children.
Yes.
Yes; however, depending on location, rental skates are included in the admission pricing, and using personal skates will not be discounted.
No. Hockey sticks or pucks are not allowed on the ice.
(No. We do not offer sharpening services.) Most of our rinks do not offer sharpening services to thepublic.  As a few do offer the service, please check the web site at your rink.
No. Only ice skates are allowed on the ice. 
No.
No. Not during public skating hours.

Just as you make the decision to bring a jacket or gloves, the decision on a helmet should be made prior to arriving at the rink venue.  We do not rent or make helmets available.

(Of course, extra protection is always encouraged. We do not rent helmets, but please feel free to bring your own. )

Dress appropriately for the weather. Wear layers if in a cold climate. Socks and gloves are available for purchase on site. 
Absolutely! All of our rinks are ADA compliant.
Yes, we allow and encourage wheelchairs on the ice; please ask a Guest Service member for assistance.
Yes. Please contact Eric Bowers at EBowers@beecavetexas.gov
4000 Galleria Pkwy 
Bee Cave, TX 78738
In Galleria parking near City Hall.
There are plenty of food options around the Galleria. We encourage you to explore and visit them.
The Galleria has bathrooms nearby for our guests to use as needed.
No.
As a public facility, smoking or vaping is not allowed. Guests will need to use the designated smoking areas.
No pets will be allowed on the ice.